Using SpeedFlatmates
SpeedFlatmates is a UK flatmate discovery and room advertising service for adults aged 18 or over. Contact: info@speedflatmates.com; 2b Woodhouse Road, Sheffield, S12 2AZ. We introduce members and publish room advertisements; we do not act as a tenancy party, collect rent or deposits, or guarantee suitability.
Accounts and fair use
Provide accurate details, protect your sign-in and use the service lawfully. Do not post scams, illegal material, discriminatory advertisements, threats, harassment, personal contact details belonging to others or content you lack permission to share. Listings must describe a real room you have authority to advertise. We may remove content or suspend access for violations, with a route to complain by email.
Matching and verification
Scores reflect stated preferences and can be incomplete or inaccurate. Email verification confirms access to an inbox, not identity or authority over a property. Listing review is not an inspection. Check rooms, advertisers, agreements and payment arrangements independently.
Optional paid services
A messaging pass costs £12.99 for seven days from confirmed payment and permits additional conversation initiation, subject to safety limits. A listing boost costs £9.99 per approved room for seven days of sponsored placement. Prices shown at checkout are the total charged. Each is a one-off purchase with no automatic renewal. Features remain subject to availability and conduct rules; no number of replies, views or successful tenancies is promised.
These optional platform features must not be required by a landlord as a condition of a tenancy. Free mutual-match conversations and replies remain available. Landlords must follow applicable rules for their property and UK nation.
Cancellation and purchase support
For cancellation, faults or refund requests contact info@speedflatmates.com with your purchase details. You may notify us within 14 days of purchase to cancel. Where you expressly requested immediate service, a proportionate charge may apply for service already provided where permitted by law. We do not exclude statutory consumer rights. Refunds require review and are not automatically processed through this website.
Reports and complaints
Use Report on a listing or profile or the Report a concern link in the footer. We review reported content, may restrict it during investigation and may contact relevant authorities where required. To appeal moderation or complain, email info@speedflatmates.com, identify the content or decision and explain your concern. Keep evidence. For immediate danger contact emergency services.
Availability and responsibility
We take reasonable care in providing the service but cannot guarantee uninterrupted availability or other users’ conduct. Nothing limits liability where it would be unlawful, including for fraud or death or personal injury caused by negligence. Your statutory rights remain. Applicable UK consumer protections continue to apply.